Britomatics Engineers Private Limited aspires to deliver the highest standards of performance in all its operational activities and in its dealings with clients. It is committed to operating in accordance with the principles of continuous improvement contained within the "Way Ahead" initiative. The following core values are intended to shape and influence the way in which BEPL conducts its business:
Safety is the first priority, the most important aspect of our work. Continuous improvement: We will improve results for all our stakeholders by doing the right things.
We respect and value every employee and are committed to support and develop each other personally and professionally.
We are committed to protecting the health and well-being of our employees, our customers, the community and the environment.
We treat every individual in our business and personal practices ethically with integrity and honesty.
Each of us strives to lead and motivate by example and consistently live up to these core values. We coach, train, develop and empower employees to reach their full potential.
We are deeply committed to meeting the regular and immediate needs of our customers, and we constantly focus on customer satisfaction. In serving all our customers, BEPL endeavors to understand and be sensitive to their needs; to value them and learn from their opinions and experience; to be readily accessible to them; to be receptive to their ideas and criticisms; and to maintain their confidentiality.
Britomatics seeks to communicate clearly to clients its aims, objectives, programme and services so that they are understood. Coupled with this, Britomatics invites feedback from its customers on the level and quality of programme and services provided.
Britomatics – A QUALITY ORGANISATION
The vital prerequisite for an effective, dynamic quality organization is the inclusion of both customer and supplier in the quality system. Of course, it goes without saying that quality management system not only refers to productive areas but also includes the service department.
In each of our Business units, the individual functions are interlinked: Sales, development, production, logistics, dispatch and quality control. Constant improvement of processes, products and services in continuous consultation with customers product requirements ultimately results in greater quality both of product and of services, aiming for the permanent goal of zero defect.
Britomatics Engineers Private Limited is a certified ISO 9001:2008 company. Our adherence to ISO 9001:2008 ensures that our quality management system and procedures within the company are of the highest standards.